Yesterday I ended
working the Hurricane Shifts.
Patients
came to the ED With clean cut non emergent complaints.
I
was a little taken aback until one of them after giving a long list of
complaints
softly said - " I am afraid of the dark"
softly said - " I am afraid of the dark"
That
left me thinking - the ED is definitely not a happy place to be, the ED is
not where I would wish for anyone to be ,
it's only when someone feels that they have no one or they
will find someone who will care for them that they turn to ED.
not where I would wish for anyone to be ,
it's only when someone feels that they have no one or they
will find someone who will care for them that they turn to ED.
Patients
genuinely believe they have a problem and they come to us,
and they confidently know that we will care for them and
WILL SEE THEM whatever their complaints are.
and they confidently know that we will care for them and
WILL SEE THEM whatever their complaints are.
Regulations,
Legal Threats and Metrics may be ruling us but over and above all these
challenges ..... it's is the faith of these patients which keeps our specialty going.
challenges ..... it's is the faith of these patients which keeps our specialty going.
I
also get worried when I see patients seek pain medications and they come
for non emergent complaints .... but thinking further ...
who created that sense of security for them .....
the system did and we as a physician specialty did it !
for non emergent complaints .... but thinking further ...
who created that sense of security for them .....
the system did and we as a physician specialty did it !
It
is challenging that we have to face so much
pressures in terms of patients per hour etc and still balance satisfaction scores .....
I will say that ..to perform and be calm in stress is not easy.
pressures in terms of patients per hour etc and still balance satisfaction scores .....
I will say that ..to perform and be calm in stress is not easy.
There
is no one solution for what we are going through ,
but definitely there is one solution .....
let's start thinking that we are the only ones who
can help those who need our help and we have
only a certain number of Of hours in which we can make a difference.
but definitely there is one solution .....
let's start thinking that we are the only ones who
can help those who need our help and we have
only a certain number of Of hours in which we can make a difference.
To
be on the other side of the bed is not easy .....
when you make it easy for someone .... it does make a difference.
when you make it easy for someone .... it does make a difference.
Good
Karma is a great investment.
On
another note ....
our soldiers defend our nation and freedom no matter what it takes ...
they are at the front lines of defense .....
we are the front lines of Health Security for our citizens 24x7 .
our soldiers defend our nation and freedom no matter what it takes ...
they are at the front lines of defense .....
we are the front lines of Health Security for our citizens 24x7 .
Our
patients take it for granted that we will care for them and the EM system is
solid ...
that's a good thing !
that's a good thing !
Just
Thought .... should share !
Stay
Blessed !